Billing & Online Payment
UTILITY BILLING DEPARTMENT
PAY YOUR BILL HERE
The Utility Billing Department’s main responsibility is to bill and collect for water service, sewer service, sanitation service and provide quality customer service to the residents of Pharr.
The Utility Billing Department sends out bills once a month via mail. The residents may make payment at: City Hall, 118 S. Cage 1st floor, at our drive-thru at the same address, at a payment substation (listed at the bottom of this page) or mail in their payment to: Utility Department, PO Box 1729, Pharr, TX 78577.
NEW: Monthly Sanitation Service Rates Increase Effective March 1, 2013
Click link for more information and to read ordinance Sanitation Service Rates O-2013-09
Disconnection of Water Service
Disconnection of service can be made in person, by mail, fax or email. Just fill out the Cut-Off Request form and send it with a copy of a picture ID of the account holder. Please make sure to include a forwarding address in your request.
Mail to: City of Pharr – Billing, P.O. Box 1729 – Pharr, TX 78577
Fax to: (956) 784-7672
Email to: ysenia.villarreal@pharr-tx.gov
RESIDENTIAL UTILITY RATES
WATER
Base Fee Water Rate
| Meter Size | |
| 5/8″ or 3/4″ | $16.50 |
| 1″ | $16.50 |
| 1.5″ | $16.50 |
| 2″ | $26.00 |
| 3″ | $36.00 |
| 4″ | $55.00 |
| 6″+ | $90.00 |
| $1.65 per 1000 gallons | 0-19,999 |
| $1.70 per 1000 gallons | 20,000+ |
Sewer
Base Fee = $15.00
Sewer Rate = $0.98 per 1000 gallons as of 11/01/2008
Senior Citizens
| Base Fee | Rate | |
| Water | $7.50 | $1.49 per 1000 gallons |
| Sewer | $6.50 | $0.61 per 1000 gallons |
COMMERCIAL UTILITY RATES
Base Fee Water Rate
| Meter Size | |
| 5/8″ or 3/4″ | $22.50 |
| 1″ | $22.50 |
| 1.5″ | $22.50 |
| 2″ | $26.00 |
| 3″ | $36.00 |
| 4″ | $55.00 |
| 6″+ | $90.00 |
| $1.70 per 1000 gallons | 0-19,999 |
| $1.85 per 1000 gallons | 20,000+ |
Sewer
Sewer Base Fee = $22.97
Sewer Rate = $1.30 per 1000 gallons as of 11/01/2008
Water Meters
5/8″ or ¾” = $ 450.00
1” = $ 700.00
1½”= $ 1,050.00
2” = $ 2,000.00
3″ = $ 3,750.00
4” = $ 5,300.00
6” = $ 6,100.00
Water Meter Fees – Outside City Limits
Sewer Taps
Residential = $ 550.00
Multi-family (duplex, triplex, fourplex)= $ 1,500.00
Commercial = $ 2,000.00
Apartment House = $ 3,000.00
Sewer Tap Fees – Outside City Limits
Meter Deposit
Residential: $ 100.00
Commercial: $ 150.00
Renters: $ 150.00
Traveling Meters
$ 325.00 Deposit & $ 30.00 installation fee
Office Hours:
Monday – Friday
8:00 a.m. – 5:00 p.m
Please refer to the Staff Directory for Finance Department staff.
Drive-Thru Hours:
Monday – Friday
7:30 a.m. – 6:00 p.m
Mailing Address:
Utility Dept.
PO Box 1729
Pharr, TX 78577
Tel:(956) 702-5300
Payment Substations:
Guzman’s Insurance Junior’s Supermarket
300 E Expressway 83 Suite D 6501 S Cage Blvd
Pharr, TX 78577 Pharr, TX 78577
Monday – Friday Monday-Sunday
8:30 a.m. – 5:30 p.m 700 a.m. – 10:00 p.m

